GeoH Help Center
Home
Open Support Ticket
Go to Customer Portal
Using GeoH
Getting Started
Using GeoH
Frequently Asked Questions
Additional Features
GeoH Mobile App Help
Integrations
State Transmission
My Account
Release Notes
Back to home
GeoH Help Center
Using GeoH
Getting Started
Using GeoH
Frequently Asked Questions
Additional Features
GeoH Mobile App Help
Integrations
State Transmission
My Account
Release Notes
Using GeoH
Frequently asked questions about GeoH's features
Offline Mode FAQ
How do I filter by color modes on the Schedule page?
How do I update visits in bulk?
How do I create a client admin note?
How do I create a quick trip?
How do I create new visit types?
How do I add tasks to client profiles?
How do I make and manage a visit schedule?
How do I enable an employee to self-schedule?
How do I translate languages in GEOH?
How do I adjust columns and filters on GEOH pages?
How should I start using my GEOH account?
How do I enable the multi-address check-in feature to my GEOH agency?
How do I make client and employee signatures required for visits?
How do I make visit notes required to complete visits?
How do I reset an employee's username and password?
How do I force resubmit failed visits?
How do I set up a billing hold for a specific client's visit type?
The Types of Visit Statuses
Frequently Asked Questions
How do I delete a client?
How do I adjust the times on a completed visit?
How do I print my current client/staff list?
How do I change or edit a client's address?
How do I restore a deleted staff or client?
How do I fix location issues with my staff?
How do I adjust my client's address pin?
What do I do if my staff can’t connect to their mobile network or WiFi during their visit?
What do I do if my client has declined a visit?
How do I cover a shift when a staff is unable to make it to a visit?
How do I configure bill rates for my clients?
How do I configure pay rates for my staff?
How do I integrate my payroll provider with GeoH?
How do I upload files for document storage?
How do I manage my staff's notifications?
How can I assign colors to my clients / staff / visits?
How do I deactivate and reactivate employee accounts?
How do I adjust a visit's service radius?
The Types of Interface Statuses
How do I view available units for a client's authorization? (Options 1, 2, and 3)
The Types of Time Calculation Options
How do I view deleted clients?
How do I add the Schedule Units Cap to Visit Types?
How do I bulk update visit types?
How do I resolve "Needs Review" visits on the Operations Worklist?
How do I schedule an active tracking trip?
See more
Additional Features
How do I setup my client goals?
How do I create client authorizations?
How do I track mileage?
How do I enable trip tracking for a visit type?
How do I run a report on client hours?
How do I run and print a report on staff hours?
How do I print my visit notes?
How do I run a payroll report?
How do I set custom permissions for my staff?
How do I create custom fields?
How do I access staff Roles and Permissions on GEOH?
How do I resolve a missed check-in on the Operations Worklist?
How do I resolve a missed check-out on the Operations Worklist?
How do I resolve a missed visit on the Operations Worklist?
How do I resolve visits that need review on the Operations Worklist?
How do I change visits from "Completed" to "Ready to Bill"?
How do I clone a client's visit type care plans?
Definitions of claims statuses on the Billing Worklist
See more