How do I fix location issues with my staff?

Check to ensure their GPS is enabled

• iPhone instructions: https://support.apple.com/en-us/102647
• Android instructions: https://support.google.com/accounts/answer/3467281?hl=en

Restart their GEOH phone or mobile device

Make sure they are connected to mobile services and/or WiFi

Have them log in and out of the GEOH app at the client’s residence