If a situation arises when your scheduled staff is unable to make it to a visit, all you need to do is reassign a new staff.
-
Go to Scheduling.
-
Select the visit you wish to edit.
-
Click Edit on the visit preview.
-
Replace assigned staff. If they are only filling in for one visit stay on the Edit Visit tab, otherwise switch to Edit Series to update the entire schedule.
-
Click Save.