GeoH Help Center

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GeoH Help Center

FAQ Page

FAQ Page

Setting up your GeoH portal and general questions

How do I access GeoH?

How do I add a new staff/caregiver?

How do I add a new client?

How do I make a schedule?

How do I add a new visit?

Why can't my staff check in?

How do I manually enter a visit?

How do I change my username?

Frequently Asked Questions

How do I delete a client that's been discharged?

How do I reset a caregiver's credentials?

How do I adjust the times on a completed visit?

How do I print my current client/staff list?

How do I change or edit a client's address?

How do I restore a deleted staff or client?

How do I fix location issues with my staff?

How do I increase the service radius of a client?

How do I adjust my client's address pin?

What do I do if my staff can’t connect to their mobile network or WiFi during their visit?

What should I do if my client is hospitalized or on vacation?

How do I cover a shift when a staff is unable to make it to a visit?

How can I change the assigned visit type/waiver on a completed shift?

How do I configure bill rates for my clients?

How do I configure pay rates for my staff?

How do I integrate my payroll provider with GeoH?

How do I upload files for document storage?

How do I manage my staff's notifications?

How can I assign colors to my clients / staff / visits?

How do I make a care plan for a client?

How do I create staff authorizations?

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Additional Features

How do I setup my client goals?

How do I create client authorizations?

How do I track mileage?

How do I enable trip tracking?

How do I run and print a report on client hours?

How do I run and print a report on staff hours?

How do I print my visit notes?

How do I run a payroll report?

How do I set custom permissions for my staff?

How do I create custom fields?

How do I assign different roles to my staff?

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